Support associate (24-32 hours)

Viduet Health is a small, close-knit team of professionals dedicated to better healthcare from its Utrecht office. Our software helps patients stay out of the hospital and caregivers better support patients – remotely. Our patient group is often elderly and sometimes has difficulty connecting, does not always understand how a device works or needs help installing an app. Caregivers are also users of our software and sometimes need help or instruction on how to use something.

Function

We are looking for someone with a heart for care, who can provide support to patients with such things as using a blood pressure monitor, installing a smartwatch or monitoring whether measurements and questionnaires have been completed. You will use telephone or video calls and our zendesk support system. You can work from our office in Utrecht, but also from home. The position can also be filled part-time, such as in addition to a study. We will then make separate arrangements for your availability.

Job Requirements

You have completed an education at the HAVO level or higher. You have a sense of technology, think creatively, analytically and solution-oriented. These are important qualities for helping someone quickly and efficiently. You are helpful and patient. With your empathetic personality, you can reassure people when they are at a loss for words. Your command of the Dutch language, in speech and writing, is very good.

Should you possess a driver’s license, you will also be able to make home visits – should the need arise – if installation is not possible via phone/image call. This is not a requirement for the job.

What we offer

A job at Viduet Health means you can enjoy:

About Viduet Health

Viduet Health has been building mobile self-management and telemonitoring solutions since 2013. Our Viduet platform is unique because of the connections it makes between patients and all their healthcare providers. Viduet is used in primary care, hospitals and complex care pathways, from COPD and high blood pressure to persistent abdominal pain in children. Our applications make extensive use of the latest technologies, such as wireless measurement devices, smartphones, and smartwatches.

Application process

The application process with us is very simple. You send your CV (and possibly your portfolio or LinkedIn) and motivation to vacatures@viduet.nl with the job number and we will invite you for an interview.

And if the job opening seems interesting to you, but you’re hesitant or you have questions about something, send us an email with your question and we’ll answer it for you.

website: sbddesign.nl